Terms and Conditions

Last updated: October 23, 2026

ACCEPTANCE OF TERMS

Welcome to the Society Spark Media & PR website. These Terms and Conditions ("Terms") govern your use of our website and services provided by Society Spark Media & PR ("we," "our," "us," or "Company"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Please read these Terms before using the Website. By using the Website after being given notice of these Terms, you agree to them to the extent permitted by applicable law. If you do not agree, please stop using the Website. Where we request express acceptance for a feature or offer, you must accept the applicable terms before using it.

WHO MAY USE THIS WEBSITE

The Website is intended for adults seeking information about marketing, content creation, social media, and public relations services. You must be at least 18 to request an audit, schedule a consultation, or submit a business inquiry. If you act for a business or organization, you confirm that you have authority to do so.

WEBSITE INFORMATION AND PROFESSIONAL SERVICES

We provide information about our services and share general marketing and public relations education. Website content is not legal, tax, accounting, or financial advice. You are responsible for evaluating whether information and recommendations are appropriate for your business and for obtaining qualified professional advice when needed.

Submitting a form, downloading a resource, requesting an audit, or attending a consultation does not by itself create a paid client relationship or require either party to enter an engagement. Paid services begin only under a separate written agreement accepted by both parties. That agreement governs the scope of work, fees, payment schedule, deliverables, ownership of client work, confidentiality, cancellations, refunds, and other engagement terms. If it conflicts with these Terms on a matter relating to the engagement, the separate agreement controls.

FREE VISIBILITY AUDITS AND CONSULTATIONS

A free Visibility Audit or Visibility Conversation provides an initial review of selected aspects of your business’s online presence, based on the information available to us and the scope described in the offer. It is not a comprehensive review of every channel, account, or business practice. Recommendations reflect the information available at the time and may need to change as your business or the platforms change.

Requesting an audit or consultation does not guarantee a booking. Scheduling is subject to availability and confirmation. Any eligibility requirements or limits will be stated with the offer before you submit your request. There is no obligation to purchase paid services. We will not charge you for a free audit or consultation; any paid work requires your separate agreement.

Please provide accurate information and notify us promptly if you need to cancel or reschedule. An audit request does not authorize us to access private accounts or make changes to your website, profiles, or campaigns.

RESULTS AND EXAMPLES

Marketing outcomes depend on factors that include your offer, audience, budget, market conditions, execution, and third-party platforms. We do not guarantee a particular number of followers, inquiries, customers, sales, media placements, search rankings, or other business results.

Testimonials, case studies, and portfolio examples describe particular experiences. They are not promises that you will achieve the same results. Any material context or qualifications relating to a specific example will be provided with that example.

OUR CONTENT AND YOUR PERMITTED USE

Website text, designs, graphics, branding, videos, and resources are owned by Society Spark or used with permission, except where otherwise identified. Third-party names, logos, and other materials remain the property of their respective owners. No ownership rights transfer to you through use of the Website.

You may view the Website and download or print resources we make available for your personal use or internal business use. Keep copyright and attribution notices intact. Unless a resource states otherwise or we give written permission, you may not sell, redistribute, republish, or commercially exploit our materials, or present them as your own. You may share links to our publicly available pages. These restrictions do not limit uses permitted by applicable law.

INFORMATION YOU SUBMIT

You are responsible for the accuracy of information you submit and for having permission to share any content or business information you provide. You retain ownership of your submissions. You give us permission to use them as reasonably needed to review your request, communicate with you, and provide any requested audit or consultation, subject to our Privacy Policy and any applicable written agreement.

Submitting information does not give us permission to publish it as a testimonial or case study. Please do not submit passwords, payment card information, sensitive personal information, or confidential third-party information through general website forms. If a review requires private account access or confidential materials, contact us to arrange an appropriate process first.

PAYMENT TERMS

Fees

Certain services may require payment of fees. All fees are due immediately upon purchase unless otherwise specified.

Refunds

Refund policies, if any, will be clearly stated at the time of purchase. Unless otherwise specified, all sales are final.

Price Changes

We reserve the right to change our prices at any time. Price changes will not affect existing orders or subscriptions already paid for.

ACCEPTABLE USE

Use the Website only for lawful purposes. Do not impersonate another person, submit fraudulent inquiries, send spam, upload malicious code, attempt unauthorized access, interfere with Website operations, or infringe another person’s rights. Do not collect personal information from the Website without authorization or use automated tools in a way that disrupts the Website or circumvents access restrictions.

We may restrict access or decline requests when reasonably necessary to address misuse, protect security, or comply with law.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Society Spark will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business opportunities, arising from your use of or inability to use the Website or its general informational materials.

This limitation does not exclude liability for fraud, willful misconduct, gross negligence, or any liability that cannot lawfully be excluded or limited. It does not limit remedies or rights that applicable law requires us to preserve. Liability for paid professional services is governed by the applicable client agreement.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Society Spark Media & PR, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of our website or services or your violation of these Terms.

THIRD-PARTY LINKS

The Website may link to or use third-party websites, scheduling tools, forms, social platforms, or other services. Their availability and operation are outside our control. Your use of those services is subject to their applicable terms and privacy policies. A link does not by itself mean that we endorse all content, products, or services offered by that third party.

TERMINATION

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including breach of these Terms.

PRIVACY AND COMMUNICATIONS

Our Privacy Policy explains how we collect, use, and handle personal information through the Website, including mobile information and text messaging consent. Please review it before submitting information. Privacy Policy: https://societyspark.com/privacy-policy-page.

When you submit an inquiry or request a booking or audit, we may contact you to respond to that request and coordinate the requested service. Submitting an inquiry does not by itself constitute consent to unrelated promotional text messages or automated marketing calls. Any marketing consent will be requested separately where required by law. Promotional emails, if sent, will include an unsubscribe option.

SMS MESSAGING TERMS

Program identity and message types. Society Spark Media & PR, operated by SOCIETY SPARK MEDIA AND PR LLC, offers a text messaging program for people who expressly opt in. Depending on the categories you select, messages may include Visibility Audit and Visibility Conversation appointment confirmations, reminders, rescheduling notices, and follow-up about your requested audit or consultation. If you separately opt in to marketing messages, you may also receive information about our marketing and public relations services, special offers, and educational resources.

Consent and enrollment. You may enroll through a Society Spark form or booking page that describes the message categories and requests your affirmative SMS consent. Marketing and non-marketing choices are separate and optional; neither is preselected. Providing a phone number, submitting an inquiry, accepting these Terms, or requesting a free resource does not by itself enroll you in text messaging. Consent to marketing texts is not a condition of purchase. You may submit an inquiry or request an appointment without agreeing to receive texts. We send messages only for the categories to which you consent.

Frequency and charges. Message frequency varies with your appointments, requests, interactions, and the message categories you select. Message and data rates may apply to texts sent or received. Your wireless provider can explain your plan and any applicable charges.

How to stop messages. You may cancel SMS messages at any time by replying STOP to a message from us or texting STOP to [SMS SENDING NUMBER]. You will receive one confirmation identifying Society Spark Media & PR and confirming that you are unsubscribed. After that confirmation, we will send no further messages through this program unless you opt in again. To rejoin, repeat the original enrollment process and provide fresh consent for the categories you want.

How to get help. Reply HELP to a message from us, or contact [email protected] for assistance. Our HELP response identifies Society Spark Media & PR and provides a support contact. You may also contact us by email if you cannot access the phone used to enroll.

Carrier limitations. Wireless carriers are not responsible for late or undelivered messages. Delivery depends on network availability and your device and service.

Privacy. Our Privacy Policy describes our use of mobile information and SMS consent, including restrictions on disclosure to third parties. Read it here: https://societyspark.com/privacy-policy-page.

Your phone number. Enroll only with a mobile number you control and have permission to use. If you change or relinquish your number, notify us or opt out so we can update our records.

WEBSITE AVAILABILITY AND WARRANTIES

We aim to keep the Website useful and accurate, but information may contain errors or become outdated. We may update or remove content and may interrupt Website access for maintenance, security, or other operational reasons.

To the fullest extent permitted by applicable law, the Website and its general informational materials are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not warrant that the Website will always be available, error-free, or free from harmful components. These disclaimers do not override express commitments in a separate client agreement or warranties that cannot lawfully be excluded.

GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules, except where applicable law requires otherwise. Subject to any nonwaivable rights or mandatory jurisdiction rules, disputes arising from these Terms or use of the Website will be brought in the state courts in Prince William County, Virginia, or the federal court serving that county, as appropriate. Nothing in these Terms requires arbitration or waives your right to pursue an eligible claim in small claims court.

CHANGES AND REMAINING PROVISIONS

We may revise these Terms from time to time. Updated Terms will be posted here with a new effective date and will apply prospectively. We will provide additional notice or request renewed agreement where required by law. Please review the current Terms before using a new feature or submitting a new request.

If a provision is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A failure to enforce a provision on one occasion does not waive our right to enforce it later. These Terms govern Website use only and do not replace a separate client agreement.

SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Society Spark Media & PR regarding your use of our website and services.

CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us at:

Society Spark Media & PR

Email: [email protected]

Phone: 571-570-4781

EFFECTIVE DATE

These Terms and Conditions are effective as of October 23, 2026 and will remain in effect until modified or terminated.